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Privacy Policy

Read The Cloud Forest Retreat’s Privacy Policy to understand how we collect, use, and protect your information when using our Instagram automation service.

Privacy Policy for The Cloud Forest Retreat (TCFR)

Effective Date: 07/02/2025

Welcome to The Cloud Forest Retreat (TCFR). This Privacy Policy explains how we collect, use, and share your information when you use our Instagram automation app that assists with posting images, reels, and content to your Instagram account via the Meta Graph API.

By using our service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information when you use our app:

  • Instagram Account Information: Your Instagram Business or Creator account ID, username, and related metadata accessed via Meta’s Graph API.
  • Content Metadata: Information about images or videos you publish through our tool (for example media ID, captions, creation status).
  • Basic Profile Info: Public information such as profile picture and display name.

3. How We Use Your Information

We use the collected information to:

  • Allow automated scheduling and publishing of Instagram posts
  • Check the status of media uploads and publishing
  • Improve our services and provide support

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Sharing and Disclosure

Your data is only shared with Meta Platforms, Inc. (Facebook/Instagram) for publishing and verifying Instagram content. We do not disclose your information to unauthorized third parties.

5. Data Retention

We store content IDs and publishing logs only for the purpose of tracking post status and debugging errors. You can request deletion at any time by contacting us at the email listed below.

6. Third-Party APIs

This service uses the Meta Graph API. You can read more about Meta’s data practices in Meta’s Data Policy.

7. Your Rights

You may:

  • Request to view or delete your data
  • Disconnect your Instagram account at any time
  • Revoke TCFR’s access via your Facebook account settings

8. Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

The Cloud Forest Retreat thecloudforestretreat@gmail.com

Questions about privacy?

If you want your data removed or need clarity on how our Instagram automation works, contact us and we will help.