Your message
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Direct answers from the retreat
Ask us about your cloud forest stay
Share your questions about rooms, dates, transportation, activities, or the property. A host will reply with practical information for your plans.
- Your message goes directly to the retreat team
- Questions in English or Spanish are welcome
- Use the booking page when you already have dates
Plan with local context
Ask about the property, travel time, seasonal conditions, and your preferred pace.
Contact the retreat
One place for the questions that shape your stay.
Tell us what you are considering and we will point you to the most relevant rooms, activities, and planning information.
Guests love their stay
Real reassurance before you book
5.0
(9 reviews)
★★★★★“Fantastic place to disconnect and get in touch with nature. This unique experience can be as customized as you want.”
★★★★★“Absolutely magical experience at the cloud forest retreat. The views are incredible. The hosts are attentive, friendly, and welcoming.”
★★★★★“Beautiful accommodations and meals with a lovely host and views that cannot be beat. Highly recommend.”
What happens next
A useful answer, without unnecessary back-and-forth
A little context helps us give you a more complete first response.
Send your question
Include dates or priorities when they are relevant.
A host reviews it
The retreat team answers with current, practical information.
Choose the next step
Continue by email, WhatsApp, or the availability form as needed.
Contact questions
Before you send a message
Quick answers about response, reservations, transportation, and languages.
Can I reserve through the contact form?
For availability, dates, and room requests, use the booking form. The contact form is best for general questions and planning help.
Can I ask about transportation from Quito?
Yes. Share your starting point, approximate timing, and group size so the team can discuss practical options.
Can I write in Spanish?
Yes. The retreat welcomes messages in English or Spanish.
Where is the exact property location?
The retreat is in Pichincha, approximately two hours from Quito. Confirmed guests receive exact location and arrival guidance.